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Privacy Statement

Last updated: November 12th, 2020

This privacy statement applies to www.testamericaonline.com, owned and operated by Test America Online, a division of Cunningham Research Group (CRG Global, Inc.), specializing in the development and management of online panels. Test America Online has created this privacy statement to demonstrate our firm commitment to privacy and to inform panel members about our practices regarding the collection and use of personal information when they join and participate in our surveys and the choices available regarding the use of, access to, and how to update and correct personal information.  The following paragraphs disclose our information gathering and dissemination practices.

PERSONAL INFORMATION

Personal information is any information that identifies you, the panel member, or research participant. This can include name, email, phone number, mailing address and, in some instance your member ID.

HOW IS THIS INFORMATION COLLECTED?

Basic personal and demographic information such as name, age, gender and email address are collected when respondents sign up and register to join the panel. Additional profile information is collected when a person becomes a member of the panel. This is necessary so that we can invite you to participate in surveys that fit your background and lifestyle. Completing your profile information ensures that you are not invited to surveys that you’re not qualified for. Of course, we never collect any personal information without your consent.

HOW DO YOU USE THIS INFORMATION?

Test America Online does not sell, rent, lease or loan personal information collected from its members to any third parties except as described in this privacy statement. Your name is never disclosed to our clients and your responses are always kept confidential. We use personal information strictly for research purposes only. Your email address will only be used to invite you to participate in online surveys. Demographic and profile information are used to analyze your opinion, behavior, attitude and other characteristics on a particular study. This data is used in aggregate with other participants. We may provide your personal information to companies that provide services to help us with our business activities such as shipping you test products or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us. Unless required or authorized by law, your personal information is never disclosed to a client or third party.

We may disclose your personal information as required by law, such as to comply with a subpoena, bankruptcy proceedings, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

If Test America Online is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

RELEASE OF PRIVACY INFORMATION NOTICE

As per CRG Global, Inc. privacy information policy, CRG does not release personal information gathered about you. However, in specific instances this information may be requested by a third party client, who has asked CRG Global, Inc. to perform the research study on their behalf. The reasons for such requested information would be for the third party client to be able to validate that the research was performed, which may mean that the client may contact you in order to confirm that you participated in the survey, short follow-up to taking the survey, or for another research related purpose.

If such release is requested when participating in a survey, you will receive during the screening process a question asking you for such release to be allowed, otherwise as described above, no privacy information will be released.

Tracking Technologies

 We, Test America Online and our partners, affiliates, or analytics or service providers, use technologies such as cookies, tags, and scripts, to analyze trends, administer the website, tracking users’ movements around the website, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.

We use cookies to remember users’ settings (e.g. language preference). Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.

Log Files

As is true of most websites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.

We may combine this automatically collected log information with other information we collect about you. We do this to improve analytics and/or site functionality.

SURVEYS

We value your open and honest opinions, when participating please adhere to the confidentiality agreement per study instructions.
Members have the opportunity to participate in surveys, by responding to an email invitation sent from Test America Online. Survey participation is purely voluntary. These surveys cover a wide range of topics and the information collected is not tied to a respondent’s personal information. Each survey invitation contains a link to the study, topic of the study, incentive and deadline information. Panelists are not penalized for non-participation. However, you might get a survey reminder if you do not respond. If you do not wish to participate, simply ignore the invitation and reminders, or send an email to contact@testamericaonline.com, so that we can remove you from that sample.

INCENTIVE OPTIONS

Any of the below classifications of incentives will be issued to a Test America Online panelist for their participation and full completion of the entire survey participated in. These incentives may be combined in an amount equivalent to the invitation as determined by CRG Global, Inc. in their sole discretion and as stated in the survey invitation. No substitutions allowed. During the period of any active survey, CRG Global, Inc. reserves the right at any time to substitute one classification of incentive listed below for any other classification, or any combination of classifications (with the exception of Points). All substitutions or substitutions of combinations of classifications will be given at an equivalent or greater value than that which was originally granted to the participant.

  • POINTS

    Points is a default currency as determined in the sole discretion of CRG Global, Inc. for the purpose of awarding incentives redeemable at participating vendors. Point value may vary per participating vendor. Once you’ve accumulated 1000 Points, you can log into your members account and redeem your points for an item from one of our vendor sites. It’s that simple.

  • GIFT CODE INCENTIVE

    Gift Code Incentives are active electronic gift cards (not physical gift cards) redeemable at a specific online vendor for up to the value stated in the e-mail survey invitation.

  • GIFT CARD INCENTIVE

    Gift Cards Incentives are either a) a physical gift card you will receive in the mail or b) a digital version of a physical gift card you will receive via e-mail. Both a and b are redeemable at a major company which offers pre-determined products or which offers a total redeemable value.

  • CHECK INCENTIVE

    Check Incentives are checks written in the value of U.S. Currency issued to Test America Online panelists for a specified amount as determined by each survey invitation.

  • PAYPAL INCENTIVE

    PayPal Incentives are monies sent to a PayPal account via email or text message in the value of U.S. Currency issued to Test America Online panelists for a specified amount as determined by each survey invitation or redeemable from the Test America Online Portal (https://portal.testamericaonline.com/reward)

  • DRAWING ENTRY

    Drawing Entries are chances to win a specific item chosen in the sole discretion of CRG Global, Inc. during the monthly sweepstakes drawing. No purchase necessary to enter or win.

SWEEPSTAKES/DRAWINGS

Test America Online occasionally offers its members the opportunity to enter into a drawing for a chance to win cash or other prizes. In the event that the prize won cannot be distributed electronically, the winner(s) agree to provide Test America Online with an email and mailing address. This information will only be used for notification only and to mail the prize to the winner.

Members who win a prize may be asked for a photo of them to post in our winners page. These can be sent via regular mail or e-mailed to us. If a photo is requested, the respondent in the photo will have to sign our Winner’s Request Form and acknowledge permission to post their picture on our website.

A list of prize winners will be posted on our web site (winners page), pending notification and approval from the winner. Personal information posted includes first name, last initial and photograph, if submitted. You should be aware that any personal information you submit can be read, collected, or used by other web site visitors. We are not responsible for the personal information you choose to submit on our winners page. To request removal of your personal information publicly posted in our winners page, please contact us. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

UPDATE/CORRECT, DELETE INFORMATION

The Test America Online web site provides panel members with a designated area to update, correct and delete demographic and personal information provided to us during the registration process. By logging in to your member account, you can access, update and delete your personal information as well as manage your preferences (e.g. join panels, choose prizes and unsubscribe).  You can also email us at contact@testamericaonline.com. We will respond to your request within a reasonable time frame.

 

CANCEL MEMBERSHIP

Please remember that your participation in this panel is completely voluntary. While we hope you will continue to remain a member of the panel, if you wish to cancel your membership with us, simply log in to your member account and select “Unsubscribe” enter your password, and click on “Delete Account.” At the completion of this process, you will no longer receive survey invitations from us and your information will be removed from our database. Please allow up to 48 hours for this transaction to take effect.

DATA RETENTION

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

SECURITY

As a member of the Test America Online panel, you can be sure that we employ strict measures to safeguard your personal information. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. Access to your personal information is limited to a few authorized personnel, who use this information for quality control and analysis only. Our data is saved on secured servers and can be accessed via strict password policy. For more information, please use the contact information below.

CHILDREN’S PRIVACY

Test America Online does not collect demographic or personal information from individuals who are under 13 years of age, without proper permission from a parent or legal guardian of this individual.

LINKS

The Test America Online web site may occasionally contain links to other sites. However, we are not responsible for the privacy practices of other such sites. This privacy statement applies solely to information collected by this web site.  We encourage you to carefully read the privacy statement of any website you visit.

NOTIFICATION OF CHANGES

In the event of any changes in our privacy statement or practice, panel members will be notified immediately. We will also make every effort to inform you by posting a disclaimer on every page of our web site, announcing these changes.

If we decide to use your personal information in a manner different from that stated at the time of your registration, we will notify you here, by email, or by means of a notice on our home page within 30 days of such change.

QUESTIONS

For questions regarding this privacy statement, please contact us.

Test America Online Inc.
3 Signal Avenue – Suite B
Ormond Beach, FL 32174

phone: 386-677-5644
fax: 386-677-5534

email: contact@testamericaonline.com

Sweepstakes

TEST AMERICA ONLINE SWEEPSTAKES RULES

No purchase necessary to enter or win. Sweepstakes is open to legal residents of the United States only. Participation constitutes entrant?s full and unconditional agreement to and acceptance of these Official Rules. Sweepstakes is sponsored by CRG Global, Inc., and its subsidiaries and affiliates of Cunningham Field and Research Service, Inc., Test America Online and Test America, 3 Signal Avenue, Suite A, Ormond Beach, FL 32174.

SWEEPSTAKES PERIOD

A Sweepstakes period shall begin at 12:01 a..m. Eastern Standard Time on the first day of each calendar month and end at 11:59 p.m. Eastern Standard Time on the last day of each calendar month.

PRIZES AND WINNERS

Winning entrants will receive the prizes or cash set per Sweepstakes period. There will be no alternative prize or other substitution. Prize is nontransferable/nonsalable. Any and all federal, state and/or local taxes are the sole responsibility of the winner. Winners will be issued an IRS 1099 form for the value of their prize. A person who has won may not be eligible again for a period of one hundred eighty (180) days from the closing date of their winning Sweepstakes period. Winner will be determined by random drawing from all eligible entries received, to be held within ten (10) business days of the closing Sweepstakes period by Cunningham Research Group, Inc., 3 Signal Avenue, Suite A, Ormond Beach, FL 32174. Winner will be notified by e-mail or phone within thirty (30) days of drawing. Winner will have ten (10) business days (excluding weekends and official holidays) from notification to accept the prize by e-mail, and will be instructed whom to contact at that time. Cunningham Research Group, Inc. is not responsible for and shall not be liable for late, lost, misdirected, or unsuccessful efforts to notify the winner. If a chosen winner cannot be contacted, fails to claim a prize, or fails to timely return any requested Affidavit of Eligibility, Liability Release or Publicity Release, the winner’s prize will be reduced to one half its original value and this reduced prize amount shall be awarded to the winner’s Test America Online account in Datapoints. By accepting and/or using prizes, winner agrees to the use of their name, voice, city, state, and/or likeness for the purposes of advertising, trade, or promotion without further compensation, unless prohibited by law.

ELIGIBILITY

Unless otherwise specified in the invitation to the Survey or the panel membership drive, sweepstakes drawings are open only to legal residents of the United States who are 18 years of age or older. Void elsewhere and where prohibited. Employees, officers, and directors of CRG Global, Inc., its parent company, affiliates, subsidiaries, advertising, promotion and fulfillment agencies, their immediate family members and persons living in the same household, are not eligible to participate in the Sweepstakes. At the discretion of CRG Global, Inc., the winner may be required to complete an Affidavit of Eligibility and Liability Release and, except where prohibited, a Publicity Release. Affidavit must be returned within ten (10) business days of receipt. If required and the affidavit is not returned within the time period specified, the prize winner’s prize will be reduced to one half its original value and this reduced prize amount shall be awarded to the winner’s Test America Online account in Datapoints. No transfer or assignment of any prize is permitted and the cash equivalent of any prize will not be substituted. Only one prize per person, family, or household or address. This sweepstakes shall be governed and construed by the laws of Florida, and the venue for all controversies shall be in state or federal court in the state of Florida with jurisdiction serving Volusia County.

HOW TO ENTER

You may enter the Sweepstakes in two (2) ways. The first is a person which participates in a survey at any CRG Global, Inc., subsidiary or affiliated mall location across the United States or participates in a survey on the Test America Online panel. The second is all individuals that complete the necessary registration forms and become new panel members of the Townsquare Test America Online Community. To be eligible, you must successfully complete all phases of participating in a survey or the registration process of becoming a panel member. An entry will be entered for each survey fully completed and participated in during the Sweepstakes period, however, a person may only receive one entry for each independent survey study. CRG Global, Inc. will not accept multiple attempts to join the Townsquare Test America Online Community panel. If multiple attempts to join the panel are received from the same e-mail address or person, only the first attempt to join or entry received will be qualified and additional entries will be disregarded. Entry will be deemed to have been submitted by the authorized account holder of the screen name or e-mail address. CRG Global, Inc. will not accept multiple attempts to complete a survey. If multiple online Survey completion attempts are received from the same e-mail address or person only the first entry received will be qualified, all additional entries will be disregarded. Entry will be deemed to have been submitted by the authorized account holder holding the screen name or e-mail address from which the entry is made. Each participant must successfully complete and submit the survey and have it received by CRG Global, Inc. before the closing of the particular Sweepstakes period. All entries completed and completed surveyed data becomes the property of the CRG Global, Inc. and will not be returned. No entries by facsimile, overnight courier, delivery service or other type of electronic transmission will be accepted.

WINNER LIST AND SWEEPSTAKES OFFICIAL RULES

To obtain a copy of the winner list or a copy of the CRG Global Inc Sweepstakes Official Rules, send your request, with the appropriate Sweepstakes period identified to: CRG Global Inc Sweepstakes Official Rules, CRG Global, Inc., 3 Signal Avenue, Suite A, Ormond Beach, FL 32174. Your request must enclose a self-addressed pre-paid postage stamped envelope.

CONDITIONS RELEASE OF LIABILITY

All entrants release Cunningham Research Group, Inc., its clients, and each of its parents, affiliates, subsidiaries, officers,directors, agents, employees and all other associated with the development and execution of this website and sweepstakes from any and all liability with respect to or in any way arising from this drawing and/or acceptance or use of the prizes including liability for personal injury, death, damages, or loss. CRG Global, Inc. is not responsible for any incorrect or inaccurate information, whether caused by website users or by any of the equipment or programming associated with or utilized in the Surveys or panel membership application or any drawing or by any technical or human error which may occur in the processing of Survey submissions or panel membership applications or drawings. CRG Global, Inc. assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, Survey responses or panel membership applications or data. CRG Global, Inc., is not responsible for any problems or technical malfunction of any telephone lines, computer on-line systems, servers or providers, computer equipment, software, failure of e-mail or players on account of technical problems or traffic congestion on the Intranet or at any website or combination thereof, including injury or damage to participants or to other persons computer related to or resulting from participating or downloading materials of any Survey or panel membership application. CRG Global, Inc., is not responsible for user cheating, fraud by any Survey participant or panel applicant. Any use of automated entry devices or programs is prohibited. Any attempts by an individual to access the site via a bot script or other brute-force attack will result in that IP address becoming ineligible. If, for any reason, the Survey or panel recruitment effort is not capable of being executed as planned, including without limitation infections by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes beyond the control of Cunningham Research Group, Inc., which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Survey or panel recruitment, Cunningham Research Group, Inc., reserves the right at its sole discretion to cancel, terminate, modify or suspend the drawing without notice.